PRIVACY POLICY

Effective Date: 20/03/2026

1. Introduction

This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (India) and explains how Optywise processes personal data.


2. Classification of Data

A. Personal Data

Email address

Phone number (optional)

B. Business Data

Financial uploads (CSV, PDF, entries)

Typically non-personal, but may contain personal data depending on user input


3. Role Classification

Data TypeRoleAccount DataOptywise = Data FiduciaryUploaded Business DataOptywise = Data Processor


4. Lawful Basis

We process personal data based on:

Explicit consent at signup / waitlist forms

Legitimate business use (service delivery)


5. Purpose Limitation

We collect data only for:

Account creation

Service delivery

Communication

Product improvement

We do NOT use data beyond stated purposes.


6. Data Minimization

We collect only:

Email (mandatory)

Phone (optional)

No unnecessary personal data is collected.


7. User Rights (DPDP Act)

You have the right to:

Access your personal data

Correct inaccuracies

Request deletion

Withdraw consent

Grievance redressal

Requests can be made via: [Insert Email]


8. Data Deletion

Users can delete uploaded data anytime

Personal data can be deleted upon request

Data is erased unless retention is legally required


9. Data Retention

We retain personal data only as long as:

Account is active

Required for legal or operational purposes


10. Data Security Safeguards

We implement:

Encryption (where applicable)

Access controls

Secure infrastructure


11. Data Sharing

We do NOT sell personal data.

We may share data with:

Cloud infrastructure providers

Analytics tools

Legal authorities (if required)

All partners follow confidentiality obligations.


12. Cross-Border Data Transfer

Data may be processed outside India subject to:

Adequate safeguards

Compliance with Indian regulations


13. Cookies & Tracking

Used for:

Analytics

Performance

Marketing optimization


14. Children’s Data

Not intended for individuals under 18.


15. Grievance Officer
Email: [email protected]
Address: [Insert Office Address]


16. Changes to Policy

We may update this policy periodically.